Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with how an offshore casino handled your account? This page covers how to reach us and what we can (and can't) help with.
How to Reach Us
The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can — the name of the casino involved, dates, and what happened — so we can look into it properly. We read every message, though during busy periods it can take a few business days to get back to you.
What We Can Help With
- Corrections or updates to a casino review, bonus offer, or rating on USA Offshore Casinos
- Feedback on your own experience with an offshore casino we've covered, positive or negative
- Questions about how we score and rank the sites listed on this page
- General enquiries about the site, our content, or how to use it
What We Can't Help With
We're an independent comparison and review site — we don't operate any casino, hold player funds, or have any control over deposits, withdrawals, bonus credits, or account verification. If you're waiting on a payout, disputing a bonus term, or having trouble with an account, you'll need to contact that casino's own support team directly, since they're the only ones who can access or action your account.
We also can't provide legal or tax advice. If you have questions about the legal status of offshore gambling in your state, or how gambling winnings affect your taxes, speak to a licensed attorney or tax professional — not us.
Reviewing an Offshore Casino Experience
If you've played at a site listed on USA Offshore Casinos — including any of the options reviewed here, such as Raging Bull, Uptown Aces, or Ignition — and something didn't match what we described, tell us. Real reader feedback helps us keep write-ups honest and flag issues like slow payouts, unclear bonus terms, or support that didn't respond. We factor this kind of input into how a casino is ranked going forward, though it's worth remembering that no offshore operator is bound by US state regulation, so outcomes can vary from one player to the next.
Before You Contact Us About a Specific Casino
A few things are worth checking first, since they resolve most common queries without needing to wait on a reply:
- Check the casino's own terms for wagering requirements, withdrawal limits, and processing times on your chosen payment method
- Confirm your account is fully verified (KYC), since most payout delays trace back to missing or incomplete verification documents
- Review our page on responsible gambling if you're concerned about spending patterns or want information on self-exclusion tools
- Read our terms and conditions for how this site's content and rankings are meant to be used
A Note on Age and Risk
USA Offshore Casinos is intended for adults aged 21 and over. The offshore casinos covered on this site are licensed outside the US, typically in jurisdictions such as Curaçao, Anjouan, or Costa Rica, and are not regulated by any US state gambling authority. That means the consumer protections you'd get from a licensed US operator — segregated player funds, guaranteed dispute resolution, independently tested payout rates — don't apply here. There is always a risk that an offshore site delays or refuses a withdrawal, and gambling itself carries the risk of losing money. Read more about how we assess these sites on our about us page.
If gambling stops being fun or starts to feel like a problem, free confidential support is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER.